& shy; “Our community has been handed over for a year. Until today, optical fibers such as Telecom, Unicom and Mobile have not been opened.” On April 7, Mr. Qiu, the owner of Building 15, Xiangkai new town community, Jin’an district, complained to this website to reflect the troubles of the owners of this community. & shy; According to Mr. Qiu, the first phase of the Xiangkai New Town community he bought was handed over in March 2015. With the end of the early decoration, Mr. Qiu began to install optical fiber broadband, but he soon found that: the community cannot be installed. & shy; “since the second half of last year, our owners have repeatedly reported to the property that they cannot install broadband, and asked for help to solve it, but there is no result.” Mr. Qiu said that at the beginning, the property explained that the chemical road could not be paved with telecommunication facilities, “but the chemical Road had been repaired before the opening of the youth games in last October, and it has been half a year since the end of the Youth Games, the community still cannot install broadband.” & shy; The reporter saw at Mr. Qiu’s home that many electronic products in the home, from laptops, desktops to IPAD, became “furnishings” because there was no network “. “Now if young people don’t have the internet one day, who will suffer.” Mr. Qiu complained, “it is so difficult for our owners to go online.” & shy; Why can’t the owners of Xiangkai New Town community install broadband after handing over the house? & shy; According to the staff of Fuzhou telecom department, the Ministry of Housing and Urban-Rural Development issued the code for design of optical fiber-to-home communication facilities in residential areas and residential buildings and the code for construction and acceptance of optical fiber-to-home communication facilities in residential areas and residential buildings in December 2012. “Two mandatory national standards, and implemented on April 1, 2013, the standard mainly stipulates the following mandatory requirements: First, in urban areas at or above the county level where the public telecommunication network has realized optical fiber transmission, the communication facilities of newly-built residential areas and residential buildings should be constructed by optical fiber to the home; Second, the engineering design of optical fiber to the home communication facilities in residential areas and residential buildings must meet the equal access of many telecom business operators, users can freely choose the requirements of telecom business operators; The third is the underground communication pipeline, wiring pipe network, Telecom room, communication facilities such as equipment rooms must be built and checked synchronously with residential areas and residential buildings. & shy; The Ministry of Housing and Urban-Rural Development and the Ministry of Industry and Information Technology also jointly issued the “notice on implementing the national standard of optical fiber to households” on March 11, 2013. The provincial department of Housing and Urban-rural construction and construction and the provincial communications administration have forwarded it. The notice clearly requires that if the optical fiber-to-home communication facilities fail to be accepted or fail to pass the acceptance as required, they shall not access the public telecommunications network. & shy; “The competent department of telecommunications received the application for the completion filing of the communication supporting construction project of Xiangkai Xincheng community from the developer of the community on November 13, 2015, on November 24, 2015, personnel were organized to go to Xiangkai New Town community to carry out quality supervision of fiber-to-home communication supporting construction projects, on the spot, it was found that the developer did not build telecommunication facilities as required (the communication facilities in the telecommunication distribution room did not work at all), did not have the conditions for completion and filing, and the telecommunication business operators could not access them, at that time, I had already given feedback to the developers. It was not until the beginning of April this year that the developer completed the construction of the project. After receiving the notice, the telecom management department organized personnel to the site again on April 6. Although the communication supporting facilities have been built, there are still many problems, the quality of the project does not meet the national standard of optical fiber to the home, and it is unable to provide equal access and use conditions for telecom business operators. On April 7, it gave written feedback to them for rectification.” & shy; The staff of Fuzhou telecom department introduced, “according to relevant national laws and regulations, the construction unit should go through the filing formalities with the telecom department within 15 days after the completion and acceptance of the project.” & shy; It is understood that in order to thoroughly implement the “telecommunications regulations of the People’s Republic of China”, “regulations on the construction and protection of telecommunications facilities in Fujian province” and other relevant laws and regulations and the national standards for optical fiber access, at the same time, in order to improve work efficiency and fully guarantee the independent option of owners, the competent department of telecommunications has set up an acceptance window in Fuzhou administrative service center since 2013, which can be accepted in five districts and seven counties (excluding Pingtan) of the city within working days. The application for the completion filing of all new building communication supporting facilities construction projects provides great convenience for the construction unit. & shy; Since the implementation of the national standard for fiber-to-home access, so far, nearly 200 new buildings in Fuzhou have completed the filing procedures, it can provide more than 150,000 owners with broadband access services that meet the national standards of fiber-to-home. & shy; The staff of the department in charge of telecommunications said that in order to provide broadband access services for the majority of owners as soon as possible, it is hoped that the construction unit of the community can carry out rectification according to the national standard as soon as possible to meet the access conditions, telecommunications authorities will provide filing services in a timely manner to fully protect the legitimate rights and interests of the majority of owners, such as independent option. & shy; It is also understood that according to the regulations of Fujian province on the construction and protection of telecommunication facilities passed by the Standing Committee of the Provincial People’s Congress on July 18, 2015, if the telecommunication facilities are not constructed in accordance with relevant national standards, the department in charge of telecommunications shall order correction, and those who refuse to correct can be punished. & shy; The reporter interviewed Chen Yiyong, manager of the property management office of Xiangkai new town community, Zhonggeng’s first real estate. Manager Chen said that it was not convenient to answer all the questions that the reporter and the owner were wondering. He said that he didn’t know the situation soon after he arrived at his post, and he would reply to the reporter after knowing the specific situation to the general management department. & shy; When will the owners of Xiangkai New Town community use optical fiber broadband? The reporter of this website will continue to pay attention to this matter. (Reporter Wang Lilin)