& shy; He Xian, a citizen of Fuqing, called the hotline of the party newspaper 83751111 recently to reflect that the water inlet pipe of the water heater just bought suddenly burst, and the new house had not been checked in, thus becoming “Zeguo”.
& shy; Mr. He said that the water heater at home was bought at the lingshun electrical appliance store in Fuqing at the end of March. At that time, the installer sent by the merchant installed and debugged the water heater. Since the new house has not been checked in, the water heater has not been used. Recently, Mr. He went to the new house to check and found that there was water flowing out at the door. The scene he saw when opening the door shocked him-the water depth on the ground reached his ankle, and the furniture and wooden floor were all soaked in the water.
& shy; After checking, Mr. He found that the water heater inlet pipe was broken and caused water leakage. He asked the merchant for advice. The merchant sent someone to check it on the same day. After confirming the cause of water leakage, the merchant agreed to negotiate compensation. Mr. He proposed that the merchant compensate 30,000 yuan for all losses. The merchant said it was unacceptable and the two sides had been deadlocked.
& shy; After the reporter reflected this situation to the market supervision bureau of Fuqing city, the staff contacted both parties for mediation and helped Mr. he contact the agents, distributors, agents, the Consumer went to the scene again to investigate the damaged situation. After many mediation, Mr. He received the merchant’s compensation payment of 20,000 yuan yesterday. (Reporter Chen Tifu)