& shy; Before the carpool price displayed by Didi software, there is no word “about”
& shy; After Ms. Li carpool, the fare is as high as 50 yuan (pictures are screenshots)
& shy; It only costs 16 yuan without carpooling. I thought it would be cheaper after carpooling, but I didn’t expect it to cost 50 yuan. Recently, when the civil “Didi Chuxing” software in Fuzhou city travels, the final fare paid is several times higher than the amount agreed on the taxi calling software. This is not a case. Recently, people in Fuzhou have repeatedly used the “carpooling” function of Didi travel, which not only does not save money, but also is more expensive. Many citizens suspect that there is a problem with Didi travel charges.
& shy; Originally 14.5 yuan for carpooling, but 50 yuan was received
& shy; Ms. Li, a citizen, said that on the afternoon of the 11th, she called an express train near the West Bus Station of Wushan Bridge in Fuzhou, and went to Taihe Square, East Second Ring Road. When calling the car, Ms. Li saw that the price of Didi software’s carpooling function showed 14.5 yuan, which was cheaper than that of 16.1 yuan without carpooling. Ms. Li chose to carpool because she was not in a hurry.
& shy; A few minutes later, the Express driver picked up Ms. Li. At that time, there was a male passenger in the car who was going to Fuzhou Traditional Chinese Medicine Hospital on East Drum Road. In the route planning, the driver sent the male passengers first, and then sent Ms. Li to Taihe Square, East Second Ring Road.
& shy; “because it is carpooling, I can’t say anything about going around.” Ms. Li said that although the road was not too crowded at that time, she still circled around the road with dense traffic lights in the city center. Finally, when Ms. Li arrived at Taihe Square, East Second Ring Road, the time had passed 48 minutes, which was much longer than that without carpooling.
& shy; However, what made Ms. Li most angry was that when settling the bill, Ms. Li found that the fare was as high as 50 yuan, which was several times higher than the estimated price of 14.5 yuan when calling the car. Carpooling sacrificed time to bypass the road, and finally the fare was more expensive, which made Ms. Li very puzzled.
& shy; Later, Ms. Li complained to Didi company. After negotiation, Didi company returned 36 yuan to Ms. Li.
& shy; Didi “carpool” travel, frequently “charged more”
& shy; In the past few days, many citizens in Fuzhou have encountered similar situations with Ms. Li. Haidou’s A13 version reported on April 12 that a netizen used Didi carpooling function at 10 pm on April 10. When driving Express from Shiou square to hongxingyuan community, the software showed that the carpooling price was 6.8 yuan, as a result, 20.8 yuan was deducted. The world Europe Square is less than 3 kilometers away from Red Star Garden.
& shy; On April 8th, the netizen Miss Chen also reflected on Weibo that after using Didi carpooling function that morning, after waiting for more than ten minutes, Didi driver didn’t come to pick her up, however, when calling Didi driver, it cannot be connected. Finally, Miss Chen didn’t take the Didi Express, but was deducted 10.7 yuan.
& shy; Didi company said: after passengers choose carpooling, Didi will not increase the price again.
& shy; The reporter opened Didi Chuxing software yesterday and set the starting point to the west of Wushan Bridge and the ending point to Taihe square, East Second Ring Road, which is the same as Ms. Li’s itinerary. After setting, the reporter found that there were two options under the software, among which the price of not carpooling was “about 16.1 yuan” and the price of carpooling was “14.5 yuan”. Before the price of carpooling, there was no word “about. Since there is no word “about”, does it mean that after choosing carpooling, no matter how much time it takes to detour, it will not charge a higher fee?
& shy; In this regard, Didi company staff said that the Didi carpool function in Fuzhou was launched on April 8. After passengers choose carpooling, the software will recommend passengers with similar routes to carpool. Different from ordinary Didi Express, Didi implements the policy of “fixed price” after passengers choose carpooling. That is, the software will charge as much as it shows before the trip, and will not charge extra fees to passengers for detours or time caused by customers who pick up carpooling. Unless the passenger changes the destination after boarding the car. Ms. Li’s situation may be accidental.
& shy; Lawyer: Carpooling is about pricing, and passengers with Didi price increase can refuse to pay
& shy; Some citizens reported that after Didi Chuxing launched the carpooling function, although the price displayed by the software was cheaper, the actual price paid was often more expensive than that without carpooling. In order to carpool around the road, I spent more time on the road, but paid a higher fee than not carpooling. Many citizens complained.
& shy; However, Didi carpool often had “accidents”. In this regard, the staff said that it might be that Ms Li did not finish the trip in Didi software in time after getting off the bus. In this case, the software will think that passengers have changed the end point, resulting in charging according to the ordinary Didi Express, instead of carpooling “fixed price”.
& shy; Lawyer Zhuo Wenbin of Fujian Minjun law firm said that when passengers use Didi carpool, the price displayed by the software is a clear amount. The passenger chose to call the car only after seeing and accepting the amount. This means that a contractual relationship has been formed between passengers and Didi company. If Didi raises the price privately, it can be regarded as changing the contract price privately, and passengers can refuse to pay. (Haidu reporter Chen Chao)